Shipping & Delivery Information
What are the delivery charges?
Delivery charge varies with each Product, Pack size and Destination. Call us on +91 7842961819 for more information.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
Medikab generally procure and ship the items within 2 to 5 businessdays from the date of order. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
- Product's availability with our Ware House
- The destination to which you want the order shipped to and location of our Ware House
Are there any hidden costs (sales tax, octroi etc) on items sold by Medikab?
There are NO hidden charges when you make a purchase on Medikab. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the purchase volumes.
Why does the estimated delivery time vary for each Product?
You have probably noticed varying estimated delivery times for the product you are interested in. Delivery times are influenced by product availability, geographic location of the Ware House, your shipping destination and the courier partner's time-to-deliver in your location.
Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.
Medikab does not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
- Whether the Medikab ships to your location
- Legal restrictions, if any, in shipping particular products to your location
- The availability of reliable courier partners in your location
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Medikab will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Medikab, you can return the item through a third-party courier service. Return fees are borne by us.
What do the different tags like "In Stock", "Available" mean?
For items listed as "In Stock", we mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
The Store might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
'Preorder' or 'Forthcoming'
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the store.
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.
Does Medikab deliver internationally?
Ofcourse, it depends on the product and the location of the delivery country rules and regulations, the store may / may not arrange the delivery, however, you can confirm with the customer care before checking out.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries.
Post buying online, one can check and track the shipping & delivery details with our courier service, for more details please click on the 'Track Your Order', link at the top center of the Home page. A separate window will pop up, you can put Consignment Number provided by us and find the full delivery details. If you have any difficulty finding the page and tracking contact us by calling on the customer care number +91 7842961819 or else you can send us a mail on firstname.lastname@example.org.